FAQ

Common questions about #BeFestivalSafe

Hola at help@befestivalsafe.com if you’ve got more questions and we’ll do our best to answer.

  • I can't see the category I'm after.

    Don’t worry! We try to optimise all the festival categories specifically to each festival. So whether your at a festival already or searching pre festival heading let us know and will try to get a new one up for you.

  • What type of festivals do you cover?

    We try to cover all festivals we can, if theres one that isn’t here that you want be sure to email us at help@befestivalsafe.com

  • There is content I see that is misleading, what can I do?

    If you stumble across content by a user that is seen to be false, fraud or misleading simply hit the Settings button and you can report an Issue or User and we will be able to address the issue in the proper manner.

  • I can't log back in, what can I do?

    If you are having trouble logging in for the first time try to check your network settings on your phone.

    If the problem continues remove the app and re-install or contact us for more assistance.